Help & Support

Welcome to CreativeHourly Support! We’re here to help you clear your creative and tech backlog—without the stress. If you ever get stuck, have questions, or just want a hand with something, our team is ready to jump in.

📌 How to Get Help

1. Email Us
Shoot us a message anytime at
👉 support@creativehourly.com
We aim to respond within 1 business day.

2. Text Us
Prefer a quick text?
📱 828-470-2753
(Mon–Fri, 9am–5pm EST)

💬 Common Questions

• Where can I see my hours & tasks?
Log into your client dashboard to track active hours, completed work, and upcoming tasks.

• How do I submit a new request?
Email or text us with your details. The more specifics, the faster we can jump on it.

• How long will my project take?
Turnaround times vary based on your plan and project scope. We’ll keep you updated at each step.

• Can I upgrade or change my plan?
Absolutely. Just email or text us and we’ll help you adjust your plan.

🛠️ Technical Issues

If you run into:

• Trouble logging in

• Missing dashboard data

• File upload problems

Let us know right away at support@creativehourly.com or by text at 828-470-2753, and we’ll take care of it.

🚀 Thanks for Choosing CreativeHourly

Our mission is simple: help overworked Founders & CEOs clear their creative and tech backlog—fast. Thanks for trusting us with your business. We’re excited to keep you moving forward.